Describe what customer data is collected, how it is used, cookies, analytics, payment processing, and customer rights. SCULPT ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains what customer data we collect, how we use it, how cookies and analytics are used, how payments are processed, and what rights customers have regarding their personal information.

Information We Collect

When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect certain personal and technical information to provide our services efficiently and securely.

1. Personal Information:

• Full name
  
• Email address
  
• Phone number
  
• Billing and shipping addresses
  
• Order details and purchase history
  

2. Payment Information:

• Payment details are processed securely through approved third-party payment providers.
  
• SCULPT does not store complete credit card information on its servers.
  

3. Technical Information:

• Device and browser information
  
• IP address
  
• Website usage data
  
• Cookies and tracking information
  

How We Use Your Information

We use customer information to operate our website, process orders, improve services, and provide a better shopping experience.

1. Order Processing:

• To process and fulfill customer orders.
  
• To arrange delivery and provide shipping updates.
  
• To communicate order confirmations, changes, or related updates.
  

2. Customer Support:

• To respond to customer inquiries, requests, and complaints.
  
• To provide assistance related to orders, returns, exchanges, or product information.
  

3. Website Improvement:

• To improve website performance and user experience.
  
• To understand customer preferences and browsing behavior.
  
• To maintain website security and prevent fraud or misuse.
  

4. Marketing Communications:

• To send promotional emails, newsletters, offers, and updates with your consent.
  
• Customers may unsubscribe from marketing communications at any time.
  

Cookies and Analytics

Our website uses cookies and similar tracking technologies to improve functionality, understand user behavior, and enhance the overall shopping experience.

1. Use of Cookies:

• To remember customer preferences.
  
• To enable website functionality.
  
• To measure website performance.
  
• To improve user experience.
  
• To support advertising and remarketing campaigns.
  

2. Analytics and Marketing Tools:

We may use third-party services such as Google Analytics, Meta Pixel, and Klaviyo to analyze website traffic, measure campaign performance, and support marketing activities.

Payment Processing

Payments made through our website are securely processed by approved third-party payment providers. SCULPT does not store complete credit card details or sensitive payment information on its own servers.

1. Secure Transactions:

• Payment information is handled through secure and trusted payment gateways.
  
• Only necessary transaction details may be retained for order confirmation, refund processing, accounting, and legal compliance.
  

Customer Rights

Customers have the right to request access to, correction of, or deletion of their personal information where legally permitted.

1. Customer Requests:

• Access personal data held by SCULPT.
  
• Correct inaccurate or incomplete information.
  
• Request deletion of personal information where legally permitted.
  
• Unsubscribe from marketing communications.
  

2. Submitting a Request:

Privacy-related requests may be sent to: marcom@sculptfashion.com

Data Security

We implement appropriate security measures to help protect customer information from unauthorized access, disclosure, alteration, or misuse.

1. Security Measures:

• We take reasonable steps to protect customer data collected through our website.
  
• Access to customer information is limited to authorized personnel and service providers where necessary.
  
• Although we strive to protect personal information, no online transmission or storage system can be guaranteed to be completely secure.
  

Third-Party Services

We may share limited customer information with trusted third-party service providers where necessary to operate our business and provide services to customers.

1. Service Providers May Include:

• Payment processors
  
• Shipping and delivery partners
  
• Email marketing platforms
  
• Analytics and advertising platforms
  
• Website hosting and technical support providers
  

Contact

For privacy-related inquiries, customer data requests, or further information about this Privacy Policy, please contact us using the Contact Us page or email us at:

• Email: marcom@sculptfashion.com
  

We value customer trust and are committed to handling personal information responsibly, transparently, and securely.